SUPPLIER MANAGEMENT

A short-term project or longer-term service for insurers to provide additional external expertise and independent monitoring, ensuring you get good service, continuous improvement and genuine value for money from your suppliers.

Typically, our work for insurers includes:

Analysis of whether to outsource or not;

Identification of suppliers;

Developing procedures that demonstrate FSA compliance;

Looking for pragmatic yet innovative solutions;

Negotiation of outsourced contracts;

Pinning down service level agreements;

Acting as independent observers on review meetings, recommending service enhancements (continual improvements);

Improving reporting processes and ensuring adequate monitoring and controls;

Putting in place safeguards to help avoid the huge costs and problems of supplier failure;

Ensuring suppliers are aware of insurance regulatory and technological changes.